Allow external customer to view all queues

Things I've tried is creating an open confluence page that allows anyone to access articles. Within an article is a Jira work item that shows the queue. However, upon opening that article in a non-login page, the Jira work item shows "No results found". So, I'm assuming that this can only be done with people who have jira license. Is there a work around this, or am I missing some settings? Thanks!

1 answer

1 accepted

3 votes

Answer accepted

Hi @Khuong Nguyen

Yes you are correct Jira items can only be seen be licensed users.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thanks for the confirmation!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Was this helpful?

Thanks!

Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Allow external customer to view all queues

1 answer

1 accepted

Suggest an answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

PRODUCT PLAN

TAGS

Atlassian Community Events