Allá customers from an organization were set inactive

[Rosana Casilli]

Good morning all have this issue.

An user reported that he cannot share with another customer an issue.

When i accessed to customers AND the organization where thecustomeres where added, nothing Is shown 

When i access to user management>service management users, all the users in the organization aré inactive.

Why did it happen?? Can anyone help me?

Thank un advance