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Admin mail change cannot login and renew the product

Bakong_Servicedesk
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January 19, 2025

Dear team , our URL 

https://nbc-payments.atlassian.net/
 
with admin rnimol@nbc.org.com​ is old email that our organization have deleted.

How can I solve this problem to renew our product ?


1 answer

1 vote
Pramodh M
Community Champion
January 19, 2025

Hi @Bakong_Servicedesk 

Welcome to the community!

Please follow this link to restore the access to suspended site

https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html

Thanks

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