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Adding multiple attachments to internal comment not working anymore.

Jake Wanningen
Jake Wanningen
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February 14, 2025

Hello!

 

Previously I use to be able to add 6-15 images to an internal comment and they would all add successfully. Now whenever I tried to add images to internal comments, only half of them will successfully upload. This appears to be a newly introduced bug that I would appreciate if it was fixed. Any ideas for a workaround while this isn't functioning would be appreciated!

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 18, 2025

Hi @Jake Wanningen 

Sorry to hear about this problem. I have created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1104046 so that someone from our Jira Service Management support team can take a closer look at your environment to investigate further.

Andy

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John Funk
John Funk
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February 14, 2025

Hi Jake - Welcome to the Atlassian Community!

You should definitely report this to Atlassian Support:

https://support.atlassian.com/contact/#/

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Jake Wanningen
Jake Wanningen
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February 18, 2025

Hey!

Thanks for the response. Unfortunately I do not have admin permissions within our Jira instance but I will try to get this escalated with those who do. Do you have any suggested work arounds? I am getting to the point where I am just going to zip the files and just upload that instead.

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John Funk
John Funk
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February 18, 2025

I will flag here and see if someone from Atlassian can come take a look. 

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