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- Add standard variables inside Customer Notification
Add standard variables inside Customer Notification
Hi, i need to add standard field values inside the Customer Notification (for request category), but do not work:
"${request.priority}"
"${request.timeToResolution}"
"${request.duedate}"
I try also with issue:
"${issue.priority}"
"${issue.timeToResolution}"
"${issue.duedate}"
Kr
Andrea
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