There is a Time tracking field in Jira Service Management / Project Settings / Request types.
Is it possible to add another one as a custom field?
We can use Number but it would be better a real Time tracking field.
@[deleted] You would only be able to add a custom field that is numeric. You would not be able to add one that does time because it is not offered but you could add a numeric field. You will need to make sure everyone uses that same entry method (minutes for example) or it will end up being a mess. What do you need a second field for if you do not mind me asking?
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