Add a label after a successful send email

[Tony Landowski]

I have set up an automation rule to attach a label once the email is sent. However, the label is added regardless of whether the email was sent successfully or not. I am using the label to avoid sending future emails.

Can someone please suggest how to verify the successful delivery of the email before adding the label?

[John Funk · Accepted solution]

Hi Tony,

Automation can't really know if the email was delivered successfully or not - there are a myriad of reasons why it might not get where it is supposed to. 

[Tony Landowski]

Thank you.  I thought we would be able to look to the log files.  But, I have figured a different approach.  

[John Funk]

Glad you got it sorted out.