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Add Organization domains via API

Lars Schweikardt
December 10, 2025

Hi there,

we are currently in the process of switching over to JSM, and we want to import our existing customer base into it. This is possible via API or CSV file import. However, one issue remains: we also need to add the domains of each organization so that new customers are automatically assigned to the correct organization.

Has anyone found a solution or workaround for importing organization domains along with the customer data? It is not bearable for us to do that in a manual fashion.

Thank you and best regards
Lars

1 answer

2 votes
Christos Markoulatos
Community Champion
December 10, 2025

Hi @Lars Schweikardt 

unfortunately i don't think its possible at the moment. there is a feature request gathering interest if u want to vote on it

[JSDCLOUD-14251] Add the possibility to add email domains for organizations in bulk/with the api - Create and track feature requests for Atlassian products.

sorry not much help!

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