Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Add Organization domains via API

Lars Schweikardt
December 10, 2025

Hi there,

we are currently in the process of switching over to JSM, and we want to import our existing customer base into it. This is possible via API or CSV file import. However, one issue remains: we also need to add the domains of each organization so that new customers are automatically assigned to the correct organization.

Has anyone found a solution or workaround for importing organization domains along with the customer data? It is not bearable for us to do that in a manual fashion.

Thank you and best regards
Lars

1 answer

1 accepted

3 votes
Answer accepted
Christos Markoulatos
Community Champion
December 10, 2025

Hi @Lars Schweikardt 

unfortunately i don't think its possible at the moment. there is a feature request gathering interest if u want to vote on it

[JSDCLOUD-14251] Add the possibility to add email domains for organizations in bulk/with the api - Create and track feature requests for Atlassian products.

sorry not much help!

Lars Schweikardt
December 12, 2025

I've already thought that this is not possible, still the question remains why it is not possible especially if you are migrating to JSM.

Thanks for your help nevertheless!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events