Add JIRA Service Management calls to your contacts?

[Jamie Vaughn]

With the JIRA Cloud app, how do you add it's numbers to your contacts so you know it is JIRA calling?

[Christopher Yen]

I know there is a list of numbers here as well as a vCard that can be downloaded

https://support.atlassian.com/opsgenie/docs/send-voice-and-sms-notifications/#Download-US-vCard

https://support.atlassian.com/opsgenie/docs/send-voice-and-sms-notifications/#Download-EU-vCard

These are for OpsGenie, with the migration of OpsGenie to JSM I'm not sure if these have changed but I haven't found a newer version of this article so worth checking if these are still the same numbers used. 

[Jamie Vaughn]

Yeah they are def different from what we've seen. I wonder if Atlassian even thought about this feature? Thank you for the reply. 

[Marc - Devoteam]

Hi @Jamie Vaughn 

Only a user can set this information within their accounts profile.

[Jamie Vaughn]

No, I mean the phone numbers that will call you from JIRA Service Management. There is nothing in anyone's user profile that seems to be able to download this contact list.