Access previous files

Hello,

I need to access a file that was shared 07/Aug/2023 in the ticket.

It informs as preview not available. It is also impossible to download the file. How to resolve it?

1 answer

3 votes

Are you asking about attachment added to a support ticket or where?

Regards,

Seba

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Hi Sebastian,

Yes. The files attached to the ticket.

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CLOUD

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