Hi I've used this connector on the Jira Service desk data center edition and it works fine. With the cloud version I am not getting drop down lists in the form, when there is a list being called in the cloud formation scripts supporting my products in Service catalogue.
For example:
Subnet:
Type: 'AWS::EC2::Subnet::Id'
Description: Select subnet for EC2 Instance
ConstraintDescription: must be an existing subnet
Does not list subnet in "request AWS product" in JSD. This worked fine when I used the same scripts previously in JSD data center edition. Looks to be a bug in the Cloud version.