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AWS Service Catalog Connector for Jira Service Desk

Damien FOLEY
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July 29, 2021

Hi I've used this connector on the Jira Service desk data center edition and it works fine. With the cloud version I am not getting drop down lists in the form, when there is a list being called in the cloud formation scripts supporting my products in Service catalogue.

For example:

Subnet:
Type: 'AWS::EC2::Subnet::Id'
Description: Select subnet for EC2 Instance
ConstraintDescription: must be an existing subnet

Does not list subnet in "request AWS product" in JSD. This worked fine when I used the same scripts previously in JSD data center edition. Looks to be a bug in the Cloud version.

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CLOUD
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