With the limitations of conversation data that is available for client conversations, as well as the limitation of the range of metrics we can pull in general for the Virtual Service Agent, is there already an API available that would allow to pull this data, or is this something that is in the works by Atlassian?
Hi @Chris Green
No there is not, also not in the working.
There's an open feature request for this, JSDCLOUD-16379
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