A complete guide to setup a Incident/Request management ?

[Shyamasundara T]

We have a standard JSM license and we are seeking an help/guide to create a Incident/Request management. 

[Tansu Akdeniz]

Hi,

Welcome to the community.

If you are new, I would recommend you check training videos and docs.

• https://university.atlassian.com/student/catalog/list?category_ids=21562-jira-service-management
• https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#introduction
• https://www.atlassian.com/software/jira/service-management/product-guide

Also, check the project templates: https://support.atlassian.com/jira-service-management-cloud/docs/what-are-the-project-templates/

[Shyamasundara T]

Thank you, what level of access required to configure the project ?