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リクエストタイプの制限事項の内容を取得するAPI

恩田翔
Contributor
September 9, 2025

JiraServiceManagementで特定のリクエストタイプの公開制限を柔軟にコントロールしたいと考えています。
※JiraServiceManagementのUI上では「制限事項」となっている箇所。

/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttypeですと、
「restrictionStatus」で「open」や「restricted」は取得できますが、
制限事項に設定されている具体的な設定値を取得するAPIはありますでしょうか。
また、制限事項を更新するAPIも合わせて知りたいです。

以上、よろしくお願い致します。

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1 vote
Matteo Vecchiato
Community Champion
September 9, 2025

Hi @恩田翔 ,

The Rest api "/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype" return a value for restrictions, checking the documentation:

image.png

https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-servicedesk/#api-rest-servicedeskapi-servicedesk-servicedeskid-requesttype-get 

The request type can't be updated by api, only it is possible to create and delete. Anyway, I can't found the parametrer for restriction status in the create api.

Kind regards

 

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