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Сложный SLA
Катаев Артем
September 21, 2022 edited
Good afternoon! Dear colleagues. Please tell me how to make a complex SLA? The task is if the application is received after 12:00, then the SLA is postponed to the next day.
Thanks!
День добрый! Уважаемые коллеги. Подскажите пожалуйста как сделать сложный SLA? Стоит задача если заявка поступает после 12:00, то SLA переноситься на следующий день.
Спасибо.
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