The next webinar in our AI for service teams series is coming up! Join and earn another kudos badge.

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🔔 The next webinar in our series, AI-powered ITSM: from concept to reality, is coming up on November 12 at 11 am PST/AEST/CEST! In this webinar on The Atlassian approach to AI-powered service delivery we'll go deeper as we move from industry insights to Atlassian's perspective. You'll learn:

• Results from Atlassian's 2025 State of AI in ITSM report. For example, only 2% of teams surveyed are NOT using AI at all, yet 79% are too early in their AI journey to optimize it for success.
• Tips for tackling the most common challenges uncovered in the research, such as security, and maximizing benefits, like increased employee productivity.
• Team-specific guidance based on the results, including using virtual agents for HR onboarding, or predictive maintenance for IT Operations.

As a reminder, during this three-part webinar series you have the opportunity to earn a special AI-powered ITSM Pro kudos badge for each time you join one of the webinars! That means you have 3 chances to secure the badge! In order to earn this badge, please comment below with your top takeaway from the session! 

Register now to join us live or on-demand, and don't forget to come back to this post after the webinar to share your top takeaway!

• Add your top takeaway from webinar #3, "Deep dive: AI for service demo + customer case study" here!

[Stephanie Toscani]

@amandagit will you share a recording of the webinar for those who could not attend? :)

[Adriana L Moutou]

Very interesting 

[amandagit]

Hi @Stephanie Toscani the recording is available here!