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JSM: Linking Insight Custom Fields

Hi Community,

In this tutorial we will show you how you can dynamically change the options of an insight object field depending on a previous insight object field selection.

We'll be creating insight object custom fields that are linked to each other and display them in the portal. When a Business Unit field is selected in the portal, we will only display the associated programs.

 

 

Key Syntax used:

Untitled.png

Issue Scope (IQL)

ObjecType = "Object Name"

Filter Issue Scope (IQL)

Insight_Object_Attribute_name =  ${customfield_ID} 

 

Thanks,

Fabian

 

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s_gridnevskii
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February 15, 2026

@Fabian Lim is it possible to skip check if custom field is empty? Something like

Insight_Object_Attribute_name =  ${customfield_ID} OR ${customfield_ID} IS EMPTY
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