Created Jan 19, 2021, Last active Apr 10, 2026
I have several team members each of whom are are working on multiple projects. some of this projects are working off of their own Project in Jira, other engage my team through a demand management pro...
Hello everyone! I'm currently learning for the ACP-620 but I'm having a hard time understanding the interaction from Access, Permissions and Roles in company-managed vs. team-managed projects. I ca...
Morning all! We have setup a new instance of Service Management I have managed to setup all the new Request Types, Issue Types, Workflows and fields for my new Customer Request Portal forms however,...
I want to create a jira issue/ticket for a filter if it's not empty and link the tickets. For example, I have tickets moved to "backlog" but did not enter a "follow up" date, so I have...
Hi, little bit lost in section of Look and feel in cloud JIRA. I looked in documentation https://confluence.atlassian.com/cloud/look-and-feel-screen-687022934.html and I definitelly do not see p...
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When I first saw the "new" issue view, I honestly could not believe how much info was jumbled together on one page. I know things sometimes just need getting used to, and I tried, but it just ...
Imagine!! Tuning in each week to see another round of hopeful contestants battling it out to survive another round of: "Jira Cloud Admin Idol" or "{{insert company name here}} has Jira Admin Talent"...
Knowing that archive issue function in JIRA is only opened in some mode of subscription. Basically cloud standard / free version do not open this feature. It's truly inconvenient in terms of p...
Since the EDIT button has been removed and we can now edit all fields directly in the issue view we have been struggling with getting too many "issue edited" notifications. While this "in-view" edit ...
Hello, I'm configuring a new Cloud environment and I would like to use the Automation for Jira there which is now built in the Atlassian solution. But there are some limitations for Standard plan as...
There are a lot of limitations for more complex automation rules that I hit quite early exploring Jira Automation. Rule Size ... a rule can only have about 60 steps. Given there also is no looping,...
Now that Confluence Automation is coming, wouldn't it be better to provide Automation as a cross-product feature? Even if not possible in the first iteration, it should soon be possible to automate ...
Good day Our organization has Service Management and Software setup and we have several projects setup. The process is currently if the Service Management ticket is logged and it is a new feature i...
In Service Desk you have an option to comment internally or to your customers. When my automation kicks in where when a ticket transitioned to a certain status in Service Desk is created on Software...
Hello Admins! Quick question. I have automation setup between ServiceDesk where tickets are being created automatically in Software when I transition them to a certain status in Servicedesk as well ...
We're trying to identify all the Pros and Cons of having Confluence integration to Jira. We currently use SharePoint. Any examples the group / you could provide would be greatly helpful and app...
Hi Admins! I have a query with regards to a software lifecycle and on which Jira instance i should add the workflow - the steps taken at Product and Design phase - will it be best suited in Jira Sof...
Hi Admins! Is there any way that you can export a report of the Retro you held in Confluence to distribute to other stakeholders? Thank you
While creating a bug, when we delete a file that is in uploading progress and click on submit button it shows a message "Upload in progress, please wait" File type- Any file( mp4, jpeg, jpg, png, cs...
Can someone share their experience of using "team" in Jira Cloud? I am trying to see if it is something that I should utilize in my instance. Anything that I should keep in mind?
As a long term admin of the Atlassian suite since 2006, I have moved around and learned my trade across differernt products and platforms. At the moment I find myself doing a lot of Jira administrati...
Is there any legal way to disable certain fields in Fields configuration? I am talking about these ones: Baseline Start Date Baseline End Date Restrict to I have a simple software project where...
What is the format in which I need to create a CSV file to bulk load User Stories with Multiple Acceptance Criteria
Hello, after roughly 6 months of Jira use our team feels comfortable to leap into new process changes. Probably someone already faced similar challenges and is willing to share their experience. ...
Once I create a ticket on the Software backlog it creates a link on the Service desk ticket but notes the link under the comments section. How do I change this so that the link actually reflects in ...
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