Jira Cloud Admins
Created Jan 19, 2021, Last active Mar 11, 2026
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In Service Desk you have an option to comment internally or to your customers. When my automation kicks in where when a ticket transitioned to a certain status in Service Desk is created on Software...
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Hello Admins! Quick question. I have automation setup between ServiceDesk where tickets are being created automatically in Software when I transition them to a certain status in Servicedesk as well ...
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We're trying to identify all the Pros and Cons of having Confluence integration to Jira. We currently use SharePoint. Any examples the group / you could provide would be greatly helpful and app...
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Hi Admins! I have a query with regards to a software lifecycle and on which Jira instance i should add the workflow - the steps taken at Product and Design phase - will it be best suited in Jira Sof...
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Hi Admins! Is there any way that you can export a report of the Retro you held in Confluence to distribute to other stakeholders? Thank you
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While creating a bug, when we delete a file that is in uploading progress and click on submit button it shows a message "Upload in progress, please wait" File type- Any file( mp4, jpeg, jpg, png, cs...
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Can someone share their experience of using "team" in Jira Cloud? I am trying to see if it is something that I should utilize in my instance. Anything that I should keep in mind?
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As a long term admin of the Atlassian suite since 2006, I have moved around and learned my trade across differernt products and platforms. At the moment I find myself doing a lot of Jira administrati...
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Is there any legal way to disable certain fields in Fields configuration? I am talking about these ones: Baseline Start Date Baseline End Date Restrict to I have a simple software project where...
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What is the format in which I need to create a CSV file to bulk load User Stories with Multiple Acceptance Criteria
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Hello, after roughly 6 months of Jira use our team feels comfortable to leap into new process changes. Probably someone already faced similar challenges and is willing to share their experience. ...
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Once I create a ticket on the Software backlog it creates a link on the Service desk ticket but notes the link under the comments section. How do I change this so that the link actually reflects in ...
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Dear Jira admins, I just wanted to post a quick reminder for those of you or for your colleagues who are new to Jira that we have a great Jira beginner webinar tomorrow. Find out in our live demo w...
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Hi Admins! I have setup a rule between Jira Service Management and Jira Software but I am having Issues with the following: Issue 1 I have setup a rule between Servicedesk and Software whereby if ...
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Hi Admins! I pulled a Cumulative Flow Diagram for our last sprint (I adjusted the dates to be in line with my sprint dates). (2 August 2021 to 18 August 2021) If I look at the diagram - the n...
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Am looking for some suggestions for tracking the project number. Internally when the project is funded there is a unique project identifier created. It is recently implemented and wondering how to...
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Hi all, quick question if I may? I would love to do a tidy up of our Jira cloud instance but looking individually at all the settings and schemes and mapping them to individual projects will (I beli...
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How to split User Full Name to build User Name according to AD in Excel Import file? Ex: Full Name: Srikanth Ganipisetty User Name should look like: ganips ( 1st five letters from se...
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curl --request GET \ --url 'https://ibm.atlassian.net/rest/api/2/issues/xxxxxxxxxxxxx' \ --user ' xxx@company.com: <Token>' \ --header 'Accept: application/json' \ --header 'Content-Type: a...
Deleted user 0 2 August 15, 2021
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Hello, spectacular Jira Cloud Admins! My name is Sharon Tan, and I’m newly focused on creating content and connecting the dots in our Atlassian Community to make this the most valuable place for yo...
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Hello good people of the community, Here is our little Jira check list.. which actually adds on to the Confluence checklist you can find here The goal is to know what are all the items to cov...
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Hello Atlassian Community, I have a client that does not want to have their people logging work to a card, but yet they want to be able to use JIRA to forecast new work coming into the queue by skill...
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Dear all I have seen in so many question people are asking how they can assign a ticket for some one based on a custom field value, here I have something for you guys which is 100% working. P...
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Hi Admins! On our server version we had one project with multiple boards but after our migration to the cloud last night it only migrated one of the 5 boards to the cloud. All the data of the other...
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I found out a long time ago that having documentation to go along with training was the best way to help users understand how to use an application. To help provide consistent support to the en...
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Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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