Unable to edit content of Customer Notifications

When attempting to make any edits to the content of a customer notification I get an error:

We couldn't save your changes

Check your network connection, then try again.

I have tried other browsers, clearing caches and cookies, nothing will work.

All other functions work fine, for example I can enable and disable notifications without a problem.

I am on Free Tier so cannot request support.

Screenshot 2026-02-05 at 17.51.24.png

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1 vote

Hi @David Todd ,

Welcome to Atlassian community and thank for your post.

In the last days there were some issue in the platform. Is the error still appearing? Could you try now?

Kind regards

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Thanks for the response, I've just tried again and still experiencing the issue.

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0 votes

Hello @David Todd ,

Good day! Welcome to Atlassian Community :)

Can you share your cloud site URL?

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Unable to edit content of Customer Notifications

We couldn't save your changes

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