No more ticket notifications via E-mail

[Maren Hünsch]

Since yesterday our company doesn't receive any more E-Mailnotifications. I went through a check-list assisted by Rovo and I can't find any mistakes on our side. Does anyone know what to do? Thank you!

[Dirk Ronsmans]

Hey @Maren Hünsch ,

Jira had a degredation in the notifications yesterday but that should be resolved now.

https://jira-service-management.status.atlassian.com/incidents/jzqjsd11ztf2

If you're still encountering issues at the moment I'd suggest raising it with support through https://support.atlassian.com/contact to make sure it's not still impacting your instance

[Maren Hünsch]

Hey @Dirk Ronsmans,

thanks for the prompt reply.

Slowly but surely the tickets are trickling in.

Unfortunately I was not able to open a ticket, as the system does not recognize our companys URL.