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No more ticket notifications via E-mail

Maren Hünsch
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2026

Since yesterday our company doesn't receive any more E-Mailnotifications. I went through a check-list assisted by Rovo and I can't find any mistakes on our side. Does anyone know what to do? Thank you!

1 answer

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Answer accepted
Dirk Ronsmans
Community Champion
August 25, 2026

Hey @Maren Hünsch ,

Jira had a degredation in the notifications yesterday but that should be resolved now.

https://jira-service-management.status.atlassian.com/incidents/jzqjsd11ztf2

If you're still encountering issues at the moment I'd suggest raising it with support through https://support.atlassian.com/contact to make sure it's not still impacting your instance

Maren Hünsch
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 25, 2026

Hey @Dirk Ronsmans,

thanks for the prompt reply.

Slowly but surely the tickets are trickling in.

Unfortunately I was not able to open a ticket, as the system does not recognize our companys URL.

 

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