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An unknown error occurred

Instrument Systems
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September 8, 2026

Hello,
we would like to start a trial of the Atlassian Service Collection for our site instrumentsystems.atlassian.net.
When clicking 'Try now', we always receive the message 'An unknown error occurred'.
Could you please check why the Service Collection trial cannot be activated for our organization?
Thank you.

2 answers

0 votes
Arkadiusz Wroblewski
Community Champion
September 8, 2026

Hello @Instrument Systems 

It may be a temporary problem, but if you need further assistance, please contact Atlassian Support: Pricing, Billing, & Licensing | Atlassian or support.atlassian.com 

As community members, we are unable to inspect issues related to provisioning.

Best,

Arek🤠

0 votes
Onur Mert Gürses
September 8, 2026

Hello, 

 

You can check later or you can create a ticket from the link below:

https://support.atlassian.com/contact#/

 

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