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How can I please activate my deactivated confluence due to inactivity?

Lee Lane
Lee Lane
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May 29, 2024

I haven't logged in into my Confluence Account for a long time and now I read that it got deactivated a couple months ago. Any way to restore my confluence please? Lots of important data in there 

Best and many thanks in advance!

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Barbara Szczesniak
Barbara Szczesniak
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May 30, 2024

@Lee Lane Welcome to the community.

Free plans are deactivated after 120 days of inactivity. After deactivation, Atlassian only keeps the data for 60 days (see https://community.atlassian.com/t5/Confluence-questions/Retrieve-data-for-a-deactivated-site/qaq-p/2698037).  

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Mayuresh Kamble
Mayuresh Kamble
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May 29, 2024

Hi @Lee Lane ,

You can refer to this community post to reactivate confluence - https://community.atlassian.com/t5/Confluence-questions/Your-Atlassian-Cloud-products-are-suspended/qaq-p/2311480

Regards,
Mayuresh

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