Reset Password for BitBucket

[Kishandth_SIVAPALASUNDARAM]

Hi,

I've been trying to reset my password in atlassian for my account kish.siva@vivelacar.com, but it seems that I'm not receiving any emails similar to these threads:

https://community.atlassian.com/t5/Bitbucket-questions/How-to-change-bitbucket-password/qaq-p/655536

https://community.atlassian.com/t5/Bitbucket-questions/Reset-Password-for-BitBucket/qaq-p/1273913?tempId=eyJvaWRjX2NvbnNlbnRfbGFuZ3VhZ2VfdmVyc2lvbiI6IjIuMCIsIm9pZGNfY29uc2VudF9ncmFudGVkX2F0IjoxNTg0NDQ3OTM3NzY2fQ%3D%3D

Any help would be appreciated. Thanks!

[Daniil Penkin]

Hello @Kishandth_SIVAPALASUNDARAM ,

Welcome to the Community.

I can see following error from your mail server for the email address you mentioned. It was registered just a couple of days ago:

554: 554 Sorry, no mailbox here by that name.

This error prevented any further attempts to send emails to that mailbox. I've just cleared that error – please make sure your mailbox is active and then try triggering an email again.

Hope this helps.

Cheers,
Daniil