How to change bitbucket password Edited

Hi,

 

I forgot bitbucket password, but i am able to login with gmail, but I don't know the bitbucket password, I tried forgot password.

We've sent you a verification email.

 We sent a recovery link to your email address:

example@example.com

 

but I am not receiving any mail.

 

How to reset my password? 

I want to pull a repository from the account

1 answer

1 accepted

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Lucas Moura Atlassian Team Oct 16, 2017

Hi Kuldeep,

Welcome to our Atlassian Community :)

To reset your password  you can access the link below:

https://bitbucket.org/account/password/reset/

In case, you made the reset and did not receive the email. Please check your spambox. 

Above link redirect to https://id.atlassian.com/login/resetpassword?application=bitbucket&continue=https%3A//bitbucket.org/socialauth/login/atlassianid/

 

"We've sent you a verification email.

 We sent a recovery link to your email address:

kuldeep@example.com"

 

But I am not receiving any mail.. Checked all mails.. 

Lucas Moura Atlassian Team Oct 24, 2017

Hi Kuldeep,

 

Seems that for some reason your email was announcing a 550 5.1.1 error.

Could you try to reset your password again?

Tq, I have reset my password.

I am having the EXACT same problem.  

I have tried to reset the password but the email never comes thru.  I can login with google but the change password will not work because of the current password error.  Why is this happening?  This solution for logging in is a serious bug that should be handled faster, don't you think?

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