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deleting account

Marco Annoni
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April 14, 2026

i really want to delete my atlassian account but i cannot due this error: 

  • User is last billing admin of a transaction account that has one or more active entitlements.
  • User is last billing admin of a transaction account that has one or more non-cancelled subscriptions.

I dont have any applications or subscriptions active. I dont know what to do. Can you help me to delete completelly by atlassian? 

Thanks in advance, Marco

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1 vote
Marc -Devoteam-
Community Champion
April 14, 2026

Hi @Marco Annoni 

You will need to reach out to Atlassian Support for this.

Use this link: https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ 

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