The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

What is going on with Atlassian support?

Ken Taylor
Contributor
May 31, 2025

I have been notified by an email from Atlassian that data for an account will be deleted unless I log in soon. I was unable to log into that account and received support from Atlassian to access that data from another account. Now I need support from Atlassian to access the original account but there seems to be no way to get technical support. 

Getting help from the community is one thing but what if changes need to be made by a system administrator? How do I contact them?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Mohamed Benziane
Community Champion
July 12, 2025

Hi,

if you need to contact Atlassian you can try the support here https://support.atlassian.com/contact/#/

TAGS
AUG Leaders

Atlassian Community Events