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Unable to add user to a new organization
Nicholas Beltz
January 28, 2025 edited
How can I reactivate user accounts that were part of a defunct organization? I’ve created a new organization to enable users to access Jira, but when I try to invite them, I’m notified that their accounts are deactivated. Since I no longer have access to the old organization, I’m unable to manage or reactivate these accounts. How can I resolve this issue and successfully add these users to my new organization?
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