There was a problem fetching the organization name - All tabs in admin

[Jonathan Wallis]

Hi

I'm  getting the following error when trying to access any of the menus in https://admin.atlassian.com/

"Uh oh! Something went wrong. There was a problem fetching the organization name"

I've seen from previous posts that I need to contact support, however  it does not look like an option for me (possibly because I'm on a free plan). Does anyone know how I can fix this or contact support?

Thanks 

[Hector Menchaca]

Hello  @Jonathan Wallis ,

Thanks for contacting Atlassian Community!

Have you tried the basic steps of troubleshooting like:

• Delete cache/cookies and temporary files
• Open the page on an Incognito window
• Connect outside of your VPN.

Best Regards,

Thanks!