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Request to recover Atlassian account

Alexander Matvienko
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December 12, 2025

I no longer have access to the email sunvasil@yahoo.com associated with my Atlassian/Bitbucket account, so I cannot log in or request a recovery link.

I couldn't find any other available way to contact support because all recovery options require access to the old email.

Please contact me at matalexis@proton.me to help me regain access to my account

Thank you for your assistance.

Best regards,

Alexander

1 answer

0 votes
Jack Brickey
Community Champion
December 12, 2025

hi @Alexander Matvienko , I flagged this request for assistance. It may take a few days for someone to respond.

Alexander Matvienko
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 12, 2025

Thanks. I'll wait

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