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Problems logging into Loom since mingration to Altassian

Nikki Edwards
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 6, 2026

Hi I can't seem to login to Loom when I try to login with my google account as I previously did. It keeps reverting back to an old email address which I no longer have access to. I have tried to update my email address but I am not receiving the verification email. Have checked spam too.

1 answer

0 votes
Marc -Devoteam-
Community Champion
May 7, 2026

HI @Nikki Edwards 

Welcome to the community.

To address this is to raise an issue with support https://support.atlassian.com/contact#/ 

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