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Outlook 邮箱收不到来自 Atlassian 的邮件

bert.hua
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 12, 2025

收到过来自Atlassian 的邮件,之后突然收不到了,不知道如何解决

2 answers

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1 vote
Rishabh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 14, 2025

Hi @bert.hua ,

Thank you for reaching out to the Atlassian Community.

I noticed that the email address associated with the account you used to submit this request was previously suppressed.

I have now removed the suppression for your user, and I also sent a test email, which was successfully delivered. You should now be able to receive Atlassian emails.

Please let us know if you have any further questions or concerns.

Regards,
Rishabh
Atlassian Support

0 votes
Valerie Knapp
Community Champion
November 13, 2025

Hi @bert.hua , thanks for your post.

I will flag this to Atlassian as we cannot help with your account settings. Someone will reply to you here.

Best wishes

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