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Organization deleted due to inactivity

loom_consulting
I'm New Here
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June 8, 2025

Hello!

My Atlassian organization dd32607d-9230-40d7-8473-6ffc9b79a4ef has been deleted due to inactivity, and I’m hoping it can be restored.

Would an Atlassian Team member be so kind as to reactivate my Jira organization?  Thank you in advance, and please let me know if there is any other information required to facilitate this request.

Cheers,
—Ingo

1 answer

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Valerie Knapp
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June 9, 2025

Hi @loom_consulting , welcome to the Atlassian Community and thanks for your post.

This isn't something we can assist you with unfortunately, you will need to open a support ticket to Atlassian, https://support.atlassian.com/contact/ 

Best wishes

Ingo Kasch
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 9, 2025

Hi @Valerie Knapp

 

thank you for your answer. The problem is, that I will be refered to the community forum :(


Is there any way to can open a ticked on my behalft with atlassian? As my time to restore the account is running out, I am pretty stuck at the moment, and don't know how to reach anybody who could help me restoring my org.

Thank you very much for your support :)

Ingo

Bildschirmfoto 2025-06-09 um 19.24.40.png

Valerie Knapp
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 2, 2025

Hi @Ingo Kasch , please accept my apologies for the delayed reply. I have escalated this post to Atlassian but I fear we might be too late. 

Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2025

Hi, There!

I've noticed that you already have a ticket on this matter: https://support.atlassian.com/requests/JST-1148019/

Please, send a message through this link to reopen it!

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