Not able to complete Maintain users and their access in an organization course in My Learning

[Mallika Bannaravuri]

Hello,

I am getting error while completing a course. Here you gave option to choose only one, but the correct answer it is expecting to select 2. Due to this I am not able to complete the Admin course. Could you please help me to resolve this.

[Trudy Claspill · Accepted solution]

Hello @Mallika Bannaravuri 

Welcome to the Atlassian community.

You can provide feedback about the learning courses by submitting the information here:

https://support.atlassian.com/contact/#/?inquiry_category=training&reason=course-or-training&training_topic=post-purchase-questions&support_type=customer

[Saleha Mubeen]

Have you tried clearing your browser cache, using an incognito/private window, or switching to a different browser? Sometimes course completion tracking can get stuck due to browser issues.

If the problem persists, I'd recommend contacting the learning platform support team and providing screenshots, the course name, and details about where you're getting blocked. They should be able to check your completion status and resolve any backend issues.