Hi @Greg Vaughan
Oh buddy, I see here 2 separate issues 🤠🫣
Take also look here. Your story is pretty common https://community.atlassian.com/forums/Bitbucket-questions/Lost-access-to-bitbucket-due-to-no-access-to-email/qaq-p/2909421
The redirect to your university SSO implies the Atlassian account with your old school email is still managed under the university’s Atlassian organization. If so, only their Organization/Identity admins can release or unclaim it from the SSO policy.
Contact the university IT/identity team: explain your old Atlassian account redirects through their SSO, but the university email/identity is deactivated.
If they release the Atlassian account and restore a usable authentication method, you may then log in and change the email address.
For Bitbucket, regaining access to the old account would be the cleanest option. Otherwise, if you have local clones or SSH access, you can recreate repositories under the new account and mirror-push Git history, preserving commits, branches, and tags, but not pull requests, Pipelines history, or other Bitbucket metadata.
If you lack account or local/SSH access to private repositories, there's no Community way to bypass old ownership. If the university can't help, contact Atlassian Support for account access.
https://support.atlassian.com/bitbucket-cloud/kb/how-to-duplicate-a-bitbucket-cloud-repository/
Best,
Arek 🤠
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