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I' ve got an email that my organisation was deleted

Flower Blood ดอกไม_ส_เล_อด
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May 26, 2025

Hello I' ve got an email that my organisation was deleted and that I should contact support wihtin 15d to recover it. I have found no other place to contact support

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2 votes
Answer accepted
Vishalakshi Narayana Swamy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 27, 2025

Hi @Flower Blood ดอกไม_ส_เล_อด

Welcome to Atlassian community.

I see that you are referring to the site flower-blood.atlassian.net which is currently deleted and the deactivation occurred on 23 Jun 2024.

As per our data storage FAQ: confluence.atlassian.com/cloud/data-storage-faq-873871367.html  the data retention period is for 15 days for the free plan.


If you are referring to a different site URL, I suggest you to raise a support request from here  https://support.atlassian.com/ to address the issue further.

Best Regards,

Vishalakshi Narayanaswamy

 

1 vote
Answer accepted
Brant Schroeder
Community Champion
May 26, 2025

@Flower Blood ดอกไม_ส_เล_อด welcome to the Atlassian community 

You can contact https://support.atlassian.com/ if you are on a paid plan.  Just in case you are on the free plan.I will escalate it to atlassian here.

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