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I have two account both with a paid subsciption. I want to move one app to the other-How?

Nanette Thelemaque
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February 10, 2026

I created an atlassian account for Trello. Then before Loom was bought by Atlassian I had a subscription with them. Now I have two Atlassian accounts. One with Trello which is Domain verified, and the other which is connected to my gmail account for Loom which I have a subsciption. Which is the best way to merge these two? Can I transfer my Loom to my business account, and then close the gmail Atlassian account? How do I do that?

1 answer

2 votes
Kris Klima _K15t_
Community Champion
February 10, 2026

Hello @Nanette Thelemaque and welcome to the Community.

Pls, contact Atlassian Support using your Trello account and explain the situation. They should be able to help you.

https://support.atlassian.com/contact/#/

This is rather common issue so there's certainly a pathway.

InEssence Biz Sol
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 12, 2026

Thanks, I reached out.

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