I cant add and user who never has been before

[jeimi garcia lopez]

Hello,

Im trying to add an user (like I did before) and it show like I can't because the account is deactivated

Im org admin and when I delete an user I added before without problems, but at this time the message is weird even if the new user never has been here.

We don't have managed accounts, just users and groups.

Is the first time I see this after long time using Atlassian.

Thanks

[jeimi garcia lopez]

Solved. Is an internal tenth problem.