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How to recover Atlassian account after employment change?

Malka Jackson
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June 26, 2025

Originally my Atlassian account was connected to my Gmail email account. When I joined my last employer,  I merged into my employer email account for ease of certification management. Now that I'm no longer with that employer, how do I get my account back to my ownership so I can view and earn certificates again? 

 

Pretty please tell me it's a simple phone call or email/form.

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Oleksii Melnyk _MOY Apps_
Community Champion
June 28, 2025

Hi @Malka Jackson

Please create an Atlassian Support ticket - https://support.atlassian.com/contact/

I think they can do it for you.

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