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How to delete my account

Lara Diaz A
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 18, 2026

Hello,Captura de pantalla 2026-05-18 122945.pngCaptura de pantalla 2026-05-18 123711.png

I've been trying to delete my account for over a month. I've cancelled my subscriptions and everything, but I can't; I don't know what else to do. Please help me.

Thank you.

1 answer

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1 vote
Marc -Devoteam-
Community Champion
May 19, 2026

Hi @Lara Diaz A 

Welcome to the community.

The issue you raised at Atlassian Support was closed do to lack of activity.

You will need to create a new support ticket.

Here on the community we are users like you, we can't help out in account related issues on the Atlassian side.

Lara Diaz A
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 19, 2026

I'm trying to create a new one, but it asks me, "What is the site URL of your app within your organization?" Where can I find that information? I can't find anything.

Captura de pantalla 2026-05-19 120456.png

Marc -Devoteam-
Community Champion
May 20, 2026

Hi @Lara Diaz A 

As you site is probably already removed, use the Billing, payments and pricing option, as suggested in the message response.

 

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