To delete a personal, unmanaged Atlassian account, go to Account preferences → Delete your account at https://id.atlassian.com/manage-profile. Atlassian deactivates the account for 14 days before permanently deleting it.
If you cannot select deletion, provide the error message. Common reasons are being an organization-managed account (requiring an Org Admin), the last billing admin, or a technical contact.
As this is a public user community, we cannot access or delete accounts for you.
Hi Arek, how can I escalate this or make a formal complaint? Obviously I've tried to sort out all the mish-mash in the account before trying this route. But there is no contact email or phone where I can sort this out. So there is a vicious circle you also maintain by asking me to go back to the place that I just came from (where it's impossible to close the account from).
Thank you in advance for pointing me in a right direction, not a wrong one.
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