Community
Q&A
Atlassian Account
Questions
Hi I am unable to login Jira though i reset my password ,It's asking two factor authentication

Hi I am unable to login Jira though i reset my password ,It's asking two factor authentication

I’m having trouble logging into Jira even after resetting my password — it’s asking for two-step verification, but I’m not receiving any code on my mobile. Is there a way to skip that step? If so, please let me know and I 've tried recovery key option still I haven't received any email to reset. Could you please sort out my issue ASAP.

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote

Answer accepted

Hi @sindu vanama

If you are asked this, you have setup @FA once, did you switch phones?

marc.koppelaar@leaseplan.comhttps://support.atlassian.com/jira/kb/how-to-recover-or-reset-2fa-authentication-in-jira/

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

Hello @sindu vanama

This is your private Account or is managed by company ?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

Was this helpful?

Thanks!

Atlassian Account

TAGS