Help me recover my lost account

[akhilesh_saini]

Lost my Atlassian account. Help me recover that.

My account domain was : https://akhileshdumca.atlassian.net 

[Dexter de Vera]

Hi @akhilesh_saini ,

When your subscription deactivated?. Atlassian keeps your data for a limited time after deactivation, so you can still reactivate it. But after a period of time, the data is permanently deleted and cannot be recovered.

To check if your data is still recoverable, You can contact Atlassian via their Billing & Licensing support page:
https://www.atlassian.com/company/contact/purchasing-licensing

Hope it helps.

Thanks!

[Arkadiusz Wroblewski]

Hello @akhilesh_saini 

You can try to reach out to Atlassian Support with a no-login option.

If you can’t access your account to open a ticket, use this no‑login path:

1. Visit our support page: https://www.atlassian.com/company/contact
2. Select “Pricing, billing and licensing.”
3. Continue without logging in.
4. Enter your email.
5. In “How can we help you,” select “Other.”
6. Skip the URL fields if they don’t apply.
7. Describe your issue in “Your Question.” This will open a ticket with Atlassian Support.