Delete account

[Arsen Abrahamyan]

I cannot delete my Atlassian account because I am listed as the last billing admin with active entitlements, but I cannot find any subscriptions. Please remove me from all billing accounts or list them.

[Marc -Devoteam- · Accepted solution]

Hi @Arsen Abrahamyan 

You will need to contact Atlassian Support on this.

As user on the community we can't access you instance administration. We are users like you here on the community.

[Arsen Abrahamyan]

I can't directly contact to Atlassian Support . Is the atlasian have live chat ?

[Marc -Devoteam-]

Hi @Arsen Abrahamyan 

No they don't have live chat.

I have requested assistance for you from Atlassian Support, they will reach out via this post.

This can take up to 2 business days.

[Arsen Abrahamyan]

@Marc -Devoteam- Thank you!

[Jessica]

Hi @Arsen Abrahamyan 

We can see your Atlassian Account, the same used to create this post, was successfully submitted to deletion, and it is currently on the grace period.

We can also see that your products you were associated as a billing administrator, were successfully scheduled for deletion, unblocking you from deleting the Atlassian account.

With that in mind, we wanted to double check, even though we can see the deletion/disabled tatus, are you still seeing or having any issues with the Account deletion?

If you still need any assistance, please let us know!

Regards,
Jessica