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Change email address for only one tenant

Kaj Sennelöv
Contributor
November 19, 2024

I have access to two Atlassian sites (Site A and Site B) with my Company A email address.

Recently I received my Company B email address and would like to change the email used in Site B to the Company B email address.

Is this possible without changing Site A's account?
When I check id.atlassian.com, I don't see an identifier as to which Site (A or B) I'm in and I'm afraid it will change it for both Sites.

The back-up option is to delete the account in Site B and create a new one, but I already have some saved filters / dashboards and Jira work saven under the initial account.

 

Thanks!

-Kaj

 

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Utkarsh Agarwal
Community Champion
November 19, 2024

Hi @Kaj Sennelöv 

You’re correct: your Atlassian account email acts as a global identifier, so changing it will update the email across all Atlassian cloud sites. Switching to a different account can be tricky, but good luck!

Kind Regards
Utkarsh

 

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