The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can't set up 2FA because I created my account with google

Bela Borsboom
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 29, 2024

Hey, I want to set up 2FA for my Atlassian account but I need a password as verification to set it up. Since I made my account with google and log in with google I can't do that, because I have no password. What do I need to fill in when setting up 2FA so I can still use the same account? 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Kristian Klima
Community Champion
October 29, 2024

Hi @Bela Borsboom 

I think you can use a google email address but you can't use a Google login.

I went thru something similar just a couple of days ago.

I changed my password Atlassian Account password.

I disconnected my Google account with Confluence (Atlassian) account - you do that in your Google Account settings.

Then I set up my 2FA.

(Optional: As my Atlassian account still displayed Google Account association, I got in touch with Atlassian Support and they removed that association manually on their end.)

 

Bela Borsboom
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 29, 2024

Thanks! I will try this right now!

Like Kristian Klima likes this
TAGS
AUG Leaders

Atlassian Community Events