Can't get the watercooler spam emails to stop

[lorinatzberger]

Since I logged in to the community to post a message I've started getting spam emails with "[discussion] The Watercooler". I'm trying to stop all email updates using the link in the email But then I get to this page.

Can someone look over this and fix it?

[Bill Sheboy]

Hi @lorinatzberger 

When you want to stop all community notification emails, please try this:

• at the top-right of the page, select the gear icon
• select Manage Settings
• select the Notifications tab...and wait for a while :^)
• select the Settings tab
• select Turn off all email notifications
• select Save

After that change, you will only see updates with the bell icon at the top-right of the pages.

If you want to selectively manage your alerts, please use the Notifications > Search Alerts tab rather than Settings one.

Kind regards,
Bill

[lorinatzberger]

Heya @Bill Sheboy 

So this is funny. I got an email about your answer and it also had a "stop all emails" button which I clicked and it did say that all emails are stopped. I then went to the settings tab as you suggested and behold, "stop all emails" does not really mean "stop all emails".

This is really disappointing.

My point was also that the link that's supposed to be working, doesn't and that needs to be fixed and now the second issue, that I just showed in this reply.

[Bill Sheboy]

My understanding is when you are specifically mentioned, as I did for your user account, the notification is still sent.

If you do not see a notification for this post, where I am not mentioning you, it is working correctly.