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Can't disconnect Google Identity provider

Dmitrii Iashin
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July 15, 2026

I've added Google Workspace Identity Provider a few days ago just for testing and now I need to disconnect it.

When I click on Disconnect link I receive pop-up message "Before you can disconnect your Google identity provider, you need to...".

image.png

But in my Identity Provider settings I have no options to view or delete SAML and user provisioning configurations.

I haven't Atlassian Guard subscription and can't link this domain to local directory. When I try to do this I receive an error:

image.png

How can I disconnect this IDP without subscribe to Atlassian Guard?

All managed users from this IDP's domain has been already unclaimed.

2 answers

0 votes
Martin Runge
Community Champion
July 16, 2026

Hi @Dmitrii Iashin

You could try activating an Atlassian Guard trial to access the SAML, policies, and other resources required for the deletion.

Cheers, Martin

Dmitrii Iashin
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 16, 2026

Yep, that’s the thing I thought of at. :)

But first, I decided to ask here; perhaps there is a simpler way.

Like Martin Runge likes this
0 votes
Viswanathan Ramachandran
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July 16, 2026

Hi @Dmitrii Iashin 

You might want to see https://jira.atlassian.com/browse/ACCESS-2255 and https://jira.atlassian.com/browse/ACCESS-1401

It looks like without Atlassian Guard, you can’t do it, so the attempt fails.

May be a known case and I recommend you to contact Atlassian support. 

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