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Atlassian Account has been Deactivated

Adil Mohammad
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March 12, 2025

I am the org administrator for my JSM instance and my account has been deactivated after a mishap with external group syncing with AAD.

I cannot login with my admin account to raise a support ticket, theres no way to login to Atlassian. 

Really need someone at atlassian to get me support, I cannot even contact them by phone there is no number.

1 answer

0 votes
Fazila Ashraf
Community Champion
March 9, 2026

Hello @Adil Mohammad 

Did you ask this question in 2025 and was not answered? Thats surprising and unusual! 

Have you sorted out this issue already?

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